Privacy Policy
Protecting your privacy is important to Claremont Savings Bank and our employees. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all Claremont Savings Bank employees for collection, use, retention, and security of nonpublic personal information.
What Information We Collect
We may collect "nonpublic personal information" about you from the following sources:
- Applications, loan and account forms and other information you provide to us, whether in writing, by telephone, in person, electronically or by any other means. This information may include your name, address and social security number.
- Information about your transactions with us such as your account balance and payment history.
- Information we received from third parties such as credit bureaus. This may include account information and your credit history.
What Information We Disclose
- We do not disclose any nonpublic personal information on our current or former customers to anyone, except the following as permitted by law:
- To comply with federal or state laws and other legal requirements.
- With your permission.
- To consumer reporting agencies.
- To respond to a subpoena or court order, judicial process or regulatory authorities.
- To third parties assisting us in providing services to you. We may provide personally identifying information with service providers who help us process you application or service your accounts. Our service providers include appraisers, attorneys or other professionals.
In the event that you are no longer an active customer, we will retain your records for as long as required by law. We will continue to treat your nonpublic personal information as described in this notice.
Our Security Procedures
We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
Visitors to this Bank website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors such as:
- Date and time our site was accessed
- IP address (A numeric address given to servers connected to the Internet)
- Web browser used
- City, state and country
The bank uses this information to create summary statistics and to determine the level of interest in information available on our site.
Visitors may elect to provide us with personal information via e-mail, on-line registration forms. This information is used internally, as appropriate to handle the sender's request. It is not disseminated or sold to other organizations. If you have a privacy-related concern, please call Customer Care at 603-542-7711 or 1-800-992-0316.