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Security Update for May 2018

In May 2018, CSB's online banking will implement a required online and mobile banking security feature upgrade.

What is Changing?

Your browsers and mobile operating systems will need to meet updated requirements in order to access online and mobile banking after the upgrade has occurred. We anticipate this happening by May 21, 2018. If your browser or operating systems don't meet the new security requirements, you will not be able to access online banking on our website or mobile app.

New computers, tablets and smartphones bought within the last two years will likely be unaffected. These are the updated requirements for browsers and mobile operating systems:

BROWSER VERSION YOU NEED FOR NEW SECURITY PROTOCOL
Microsoft Internet Explore (IE) Version 11 or higher
Microsoft Edge Any version
Mozilla Firefox Version 27 or higher
Google Chrome Version 38 or higher
Apple Safari (desktop) Version 7 or higher For OSX 10.9 (Mavericks) and higher
Apple Safari (mobile) Version 5 or higher For iOS or higher

Check your Browser and Version Here.

MOBILE OPERATING SYSTEM VERSION YOU NEED FOR NEW SECURITY PROTOCOL
Android Lollipop (5.0) or higher
Apple iOS 5 or higher

What is TLS?

Transport Layer Security (TLS) provides communications security over a computer network. The TLS protocol aims primarily to provide privacy and data integrity between two communicating computer applications.

Why the Change?

This security implementation is to help prevent more major data and card breaches. Our servers are upgrading to Transport Layer Security (TLS) version 1.2.

All U.S. financial institutions will be required to comply with this upgrade by June 2018.

How to Upgrade Your Browser

If your browser doesn’t meet the updated security requirements, you won’t be able to log into online banking. Upgrade your browsers by downloading the latest versions:

How to Upgrade Your Mobile Operating System

If your mobile operating system doesn’t meet the updated security requirements, you won’t be able to log into our mobile banking app. Upgrade your operating system by following these instructions: