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Main Street Relief Fund Application

Main Street Relief Fund FAQs

Vermont Economic Recovery and Relief Package

Vermont Economic Package information

COVID-19 Information

Get My Payment: IRS website for EIP status

Non-Filers Information

What non-tax filers need to know about economic impact payments. Most people who qualify under the CARES Act should receive their payment automatically. But some may need to submit their information to the IRS to receive their Economic Impact Payment. To watch the video click here:https://www.consumerfinance.gov/coronavirus/economic-impact-payments-non-tax-filers/.

Economic Impact Payment FAQ 

How can I track my Economic Impact Payment (EIP, Stimulus Checks)?

The IRS began sending the first round of ACH Payments on Friday, April 10th, with a settlement date of April 15th.  There will be two subsequent payments sent on April 17th, with a settlement date of April 22nd, and April 24th, with a settlement date of April 29th.  The IRS decides which round your customers’ ACH payments will be in, and financial institutions won’t know when you can expect your payment until it is received by the financial institution.   The IRS is creating a tool called “Get My Payment” where you can track your EIP.  It will be live by mid-April at https://www.irs.gov/coronavirus/economic-impact-payments.

Here is what you need to know about your Economic Impact Payment. For most taxpayers, payments are automatic, and no further action is needed. Economic impact payments: What you need to know.

FDIC Press Releases

Insured Bank Deposits are Safe; Beware of Potential Scams Using the Agency's Name

FDIC Consumer News

4/2/2020 Issue (COVID-19 Special Issue)

3/23/2020 Issue

2/24/2020 Issue

Regarding: COVID-19 coronavirus

3/16/2020

ALL CSB Branch lobbies and the Upper Valley Loan Production Office are CLOSED until further notice. All branch Drive-Ups, Call Center and ATMs are working at normal capacity and business hours. Please be adviced we are here, ready to help if you need us, just call or drive-up. 

If you are experiencing financial hardships and anticipate having trouble with CSB loan payments, please call Customer Care and ask to speak with a Loan Officer. We want to help you!

Drive-Up Hours

Main Branch

Monday - Wednesday 8:00am – 5:00pm
Thursday 8:00am – 5:30pm
Friday 7:30am – 5:30pm
Saturday 8:30am – 12:00pm

Charlestown

Monday - Thursday 8:00am – 5:00pm
Friday 8:00am – 5:30pm
Saturday 8:30am – 12:00pm

Washington Street

Monday - Thursday 8:00am – 5:00pm
Friday 8:00am – 5:30pm
Saturday 8:30am – 12:00pm

Springfield, VT

Monday - Thursday 8:00am – 5:00pm
Friday 8:00am – 5:30pm
Saturday 9:00am – 12:00pm

Self-Service Banking Options

We understand there may come a time when you need to remain home, or are unable to visit a convenient CSB branch. We encourage you to use these self-service banking options*:

Security of Your Deposits

We understand the turbulence in the financial markets is concerning. Please take comfort in the strength of Claremont Savings Bank and the added protection of FDIC insurance as each depositor is insured to at least $250,000. We have plans in place to keep the Bank running smoothly, ensuring continued access to your funds.

Preparedness of Staff and Branches

We have taken the following steps to ensure the safety and wellbeing of our staff and our customers. 

  • Extensive daily cleaning of all surfaces within each branch. This includes ATMs, door handles, teller stations, customer service stations, internet cafes, bathroom and any other communal area.
  • Ongoing preparation for potential bank business changes. 
  • Comprehensive Pandemic response plan.
  • Education for staff on ways to be safe and diligent in their daily activities. Staff are aware to stay home if they experience exposure to this virus or show symptoms themselves. 

We will continue to monitor this situation as it evolves and offer updates on how this may affect our business, as necessary. Should you find yourself in need of assistance, please call Customer Care.

For additional information about COVID-19, visit the Center for Disease Control and Prevention at CDC.gov.

*Mobile carrier fees may apply.